Troubleshooting Guide

Technical Troubleshooting

The games some times appear wrong with buttons in strange places. 

Solution

This issue is associated with using Internet Explorer or Safari which unfortunately we no longer support.

We do support Google Chrome & Microsoft Edge 

 

Multiplayer games seem to be blocked or misbehaving.

To host multiplayer competitions use the below websites need to be accessible. On some networks, it may be necessary for the network manager to whitelist or make exceptions.

  • https://lobby.services.api.unity.com
  • https://games.emile-education.com
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Request a Demo

We run online demos daily for teachers throughout the year. They are a great way to see Emile in action and see if it’s right for your tutor group, school or MAT.

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