Emile Logo - Games Based learning


Troubleshooting Guide

1.Web Issues

Problem1.1: I can’t access the webpage (https://games.emile-education.com) or (https://web.emile-education.com) on my browser.


Google Chrome & Microsoft Edge 

  1. Make sure your browser is up to date.
  2. Try and load the site on a different device or network (if possible).
  3. Try restarting your computer.
  4. If none of these steps work, please contact your system administrator. 

In some very secure networks, it may be necessary for your network manager to whitelist or make exceptions to certain sites.

2.Network Issues

Problem:1.3 What addresses do I use to host multiplayer competitons?


To host multiplayer competitions use the following addresses:

You may need to request that these sites are also whitelisted.

Problem:2.3 My firewall is stopping me from accessing your website!


  1. You make need to ask your system administrator to make changes to your firewall exceptions.
  2. Add the addresses below to your firewall whitelist, to ensure access.
Spelling league

Request a Demo

We run online demo’s daily for teachers throughout the year. They are a great way to see Emile in action and see if it’s right for your tutor group, school or MAT.

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